Laugh with Me at Customer Weirdness

I found a great site today courtesy of tweet from Anne-Marie Concepcion, aka Her Geekness.  She is a design specialist and trainer from Chicago with seminars scheduled all over the country.  You can find her helpful tips at

Anyway, if you have ever worked with the public – retail, service, etc – you will laugh out loud at this collection of funny and stupid customer quotes from Not Always Right.  And apparently these gems roll in from so many quarters that the site is updated daily!  They have been collecting quotes for so long that they published a book.

If you’ve ever had one of these head-scratch-inducing experiences, as I have many times, at least we can take extraordinary comfort in knowing we are not alone.


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